Diversity and Inclusion Statement

Last updated: 26 May 2026

At Jacqueline Smith Life Coaching, we deeply value diversity and inclusivity.

These Community Guidelines apply to all clients, members, participants, and users of Jacqueline Smith Life Coaching programs, courses, memberships, events, and online communities.

By participating in any community space, you agree to comply with these Guidelines.

We strive to create a welcoming, supportive, and safe environment for all individuals.

We are committed to promoting diversity, equity, and inclusion in every aspect of our business and supporting our clients on their personal growth journeys. We believe that diversity enriches our perspectives and enables us to better serve our clients. Our team is dedicated to ongoing learning and growth in this area, ensuring a safe and inclusive space for everyone who participates in this community and its activities.

Community Guidelines

We ask all clients and community members to adhere to the following guidelines:

1. Embrace Diversity

We warmly welcome people from all backgrounds, identities, cultures, and lived experiences.

We are committed to creating a space that feels safe, respectful, and inclusive for everyone.

Discrimination, harassment, bullying, or exclusion based on race, ethnicity, nationality, gender identity, sexual orientation, religion, age, disability, health condition or any other personal characteristic will not be tolerated.

We ask all members to show curiosity, openness, and respect for experiences different from their own.

2. Support and Encouragement

This is a supportive space created to help you grow, reflect, and expand into your potential through coaching, education, and shared learning.

It is not a crisis service, therapy service, medical service, legal service, or emergency support line.

You are always encouraged to seek appropriate professional support when needed. This community is a safe space for clients and community members to receive support, encouragement, and positive reinforcement on their journey toward personal growth and development.

3. Respectful Communication

To maintain a positive and supportive space, we ask all participants to:

• communicate with kindness and respect

• engage in constructive, solution-focused conversations

• honour differing opinions and perspectives

• avoid abusive, dismissive, or disruptive behaviour

• follow applicable laws and platform rules

This community thrives when we support each other with encouragement and honesty.

4. Confidentiality

We deeply value trust within this space.

We ask that you respect the privacy of others and do not share personal stories, experiences, or identifying information outside the community without permission.

Please also remember that confidentiality cannot be fully guaranteed in group or online environments.

5. Safety and Moderation

We are committed to maintaining a safe and respectful environment.

We reserve the right to moderate, remove, or restrict access to any participant where behaviour is harmful, disruptive, or not aligned with these Guidelines.

Where possible, we aim to address concerns fairly and respectfully, however immediate removal may occur where necessary.

6. Prohibited Conduct

To protect the integrity of this space, the following behaviours are not permitted:

• harassment, bullying, or discrimination

• hate speech or abusive language

• sharing harmful, offensive, or illegal content

• impersonation or misleading behaviour

• repeated disruption of group spaces

7. Professional Boundaries

This community is designed for personal growth and learning.

It is not a substitute for medical, psychological, or crisis support services.

You are always responsible for your own wellbeing and decisions, and we encourage you to seek professional help when appropriate.

8. Reporting Concerns

If something doesn’t feel right, or you witness behaviour that concerns you, you are encouraged to reach out.

Please contact: hello@jacquelinesmith.com.au

All concerns will be taken seriously and handled thoughtfully and confidentially where possible.

9. Intellectual Property

All materials shared within this community, including program content, resources, and coaching materials, remain the intellectual property of Jacqueline Smith Life Coaching unless otherwise stated.

We kindly ask that you do not copy, share, or distribute materials without permission.

10. Empowerment

Our community is dedicated to empowering individuals to reach their full potential and live fulfilling lives. We encourage all clients and community members to embrace this spirit of positivity and growth.

Code of Conduct

To foster a respectful, safe, and positive environment, all clients and community members agree to:

• Treat all members with respect and kindness.

• Maintain a zero-tolerance policy for discrimination, harassment, or bullying of any kind. Such behaviour will not be tolerated under any circumstances and may result in immediate removal from the community.

• Refrain from sharing offensive, harmful, or inappropriate content.

• Respect differing opinions and engage in discussions with an open mind.

• Keep all community discussions confidential, unless explicit consent is given to share.

• Use the community as a space for encouragement and constructive support, not criticism or negativity.

• Follow all applicable laws and platform rules while participating.

• Understand that violations of this Code of Conduct will lead to swift and appropriate action, including removal from the community when necessary.

These guidelines and the Code of Conduct aim to cultivate a warm, inclusive, and inspiring community where everyone can receive meaningful support and guidance through their life coaching experience. Thank you for helping us maintain this positive space.

We may update these Community Guidelines at any time. The most current version will always apply.

Contact

Jacqueline Smith (sole trader)

Email: hello@jacquelinesmith.com.au

Website: https://www.jacquelinesmith.com.au

By participating in our community spaces, you acknowledge that you have read and agree to these Guidelines.